With the rapid development of market economy, the product homogeneity is accelerated, the construction of enterprise culture has become an important content, make comprehensive competitiveness to meet customer demand, to create customer value, cultivate customer loyalty is every enterprise should to overvalue, Chinese laborers machine after years of development, defines the following customer service concept.
The customer service philosophy:
To end customer service mission: "share for the customer, to help customers succeed"
Taken the concept of customer service, "exceed customer expectations"
To end the values of the service: "to meet customer demand, to win customer loyalty"
U the slogan of the service: "with professional and sincere touched"!
Participation and attention to detail quality policy: continuous improvement in customer satisfaction
Taken the participation of: quality is the value and ?